Santos Brasil is an award-winning logistics company, specialising in the streamlining of shipping container operations. The company was established in 1997 and is headquartered in Sao Paulo. It is the biggest port operator in Latin America with five sea terminals in Brazil, the largest of which is at Santos. Santos is considered a benchmark in matters of efficiency in South America and holds the highest average MPH (movements per hour) handling 1 million containers per year.
With a diverse workforce of around 3,000 employees, many of whom do not have regular access to computers, Santos decided to invest in a mobile solution that would deliver operational benefits as well as act as a platform for strategic internal communication. After assessing various options, the Santos team in Brazil selected TheAppBuilder based on our track record, and we worked closely with them to develop their company app, VivaVoz.
A major priority was to to automate the dissemination of real time, personal shift information, as previously this was only available on notice boards inside the company, while employees would be informed of shift changes only by telephone. The VivaVoz App allows employees to access the latest ship operating information. Staff can access their work schedule prior to each shift so they know which vessels are operating, when the vessels arrival and departure times are due and what equipment an individual will be expected to operate together with its current location.
To read the full story please click here to download a PDF Case Study and watch the video below. Our team would be delighted to discuss a similar app as part of your internal communications strategy – click here to contact us!